ISLYNYC is laser cut acrylic jewelry and accessories handmade in Brooklyn NY. We make everything by hand, to order. Most items ship via USPS within a few days of purchase, but some may take up to two weeks to be made. If you need a rush order or a different shipping method feel free to contact us, we are happy to work with your needs.
During Shipping: Once an order leaves our facility we are not responsible if it is lost or damaged during transit.
USPS First Class Mail with tracking - $5 flat rate, free with purchase of $50 or more!
Expedited flat rate $12 = USPS Priority Shipping generally 1-3 days with tracking
USPS First Class International with no tracking $20 flat rate, USPS Priority Mail International with tracking - rates dependent on purchase destination.
ISLYNYC operates on a strict no return or exchange policy. All sales are final.
In the event of receiving an item with a genuine fault, please email us at firstname.lastname@example.org immediately and include photographs. At this point, you may be offered a refund or a replacement. If a replacement is chosen then we will ship this to you at our own expense. If a refund is chosen we will refund the cost of the product minus shipping cost.
Due to COVID-19 all shipments are taking longer than usual to process, please expect 1-2 weeks for shipping after purchase for domestic US orders. International purchases are delayed until further notice because of limited international travel and lockdowns. We truly appreciate your understanding.